Data Protection Updated: 1 January 2026

99spin Privacy Policy – Malaysian Player Data Protection

At 99spin, your privacy is not just a legal obligation — it is our commitment. We clearly explain what data we collect, how it is used, and your rights as the owner of that data.

This Policy describes the privacy practices of 99spin and applies to all users of the 99spin.vip platform. By using our platform, you agree to the terms of this Policy.


Six Data Protection Principles of 99spin

This is how we manage your data — transparently, securely, and with full accountability.

256-bit SSL encryption
All data transmitted between your device and 99spin's servers is protected by TLS 1.3 protocol and 256-bit encryption — the same standard used by Malaysia's leading banking institutions.
No Data Selling
99spin does not sell, rent or transfer your personal data to any third party for marketing purposes. Your data belongs solely to you, and we take that responsibility seriously.
Secure Data Storage
Your personal data is stored on servers protected by strict access controls, continuous monitoring and encrypted backups. Only authorised personnel may access sensitive data.
Full Control in Your Hands
You have the right to access, correct, download and request deletion of your personal data at any time. Contact our team and we will handle it within the stipulated timeframe.
Legal Compliance
99spin's privacy practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We update our policy whenever there are relevant changes in law or industry practice.
Data Breach Notification
In the event of any security incident involving your data, we will notify you within 72 hours and take immediate remediation steps to protect your information.

This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. Continued use of the 99spin platform constitutes your full acceptance of the terms of this policy.

01 Introduction

99spin ("we", "Company", "Platform") operates under the website 99spin.vip and is fully committed to protecting the privacy of all users and members of our platform. This Privacy Policy transparently explains how we collect, use, store, disclose and protect your personal information when you use our services.

We understand that entrusting personal information to any online platform is a serious decision. We do not take this responsibility lightly. Every decision we make regarding user data is grounded in the principles of transparency, user control, and uncompromising security.

This Policy applies to all information we collect through the 99spin.vip website, the 99spin mobile app, and all related communication channels including email and customer support live chat.

02 Personal Data We Collect

99spin only collects data that is strictly necessary to provide you with a safe and quality service. We do not collect excessive or irrelevant data beyond the platform's stated purposes.

Data You Provide Directly

  • Full name as it appears on your official identification document.
  • Date of birth for mandatory age verification.
  • Active email address for communications and account login.
  • A valid Malaysian mobile number for two-factor authentication.
  • Bank account or e-wallet details for processing deposits and withdrawals.
  • Identity document (MyKad or passport) during the KYC process.
  • Proof of address such as a utility bill or bank statement for domicile verification.

Automatically Collected Data

  • IP address and general location information (state or city) for account security purposes.
  • Device type, operating system, and browser version used.
  • Access log data including date, time and pages visited.
  • Game session information including date, time, game type, and wagering amount.
  • Cookie data and session identifiers for an improved user experience.

Data from Third-Party Sources

In certain situations, we may receive additional information from authorised third-party identity verification providers or payment providers for KYC verification and secure transaction processing purposes.

03 Data Collection and Usage Purpose

All data we collect is used for specific and legitimate purposes. We do not use your data for any other purpose without first obtaining your consent.

Purpose of Use Types of Data Involved Legal Basis
Account registration and management Name, email, phone number, date of birth Contract fulfilment
Identity verification (KYC) Identity document, proof of address Legal obligation
Processing deposits and withdrawals Banking information, transaction records Contract fulfilment
Security and fraud prevention IP addresses, access logs, transaction patterns Legitimate interest
Customer Support Communication records, account details Contract fulfilment
Marketing communications (with consent) Email, phone number User permissions
Platform improvements Anonymous usage data Legitimate interest

04 Data Sharing and Disclosure

99spin does not sell or rent your personal data to any third party for their own marketing purposes. However, there are limited situations where we need to share your data with other parties in order to provide the services you request:

Authorised Service Providers

We share only the necessary data with the service providers we work with, including MYR payment and transaction processing providers, KYC identity verification services, server infrastructure and security providers, and customer support services. All providers are bound by strict data protection agreements and are not permitted to use your data for their own purposes.

Legal Requirement

We may disclose your data when required by applicable Malaysian law, a valid court order, or directives from competent authorities. In such situations, we will notify you where permitted by law.

Business Transfer

In the event of any business restructuring, merger, or acquisition, user data may be transferred as part of the business assets. You will be notified in advance, and the same or a stricter Privacy Policy will continue to apply.

05 Data Security and Protection

The security of your data is 99spin's highest priority. We implement multiple layers of technical and organisational protection to keep your data safe at all times.

  • Transit encryption: All communications between your device and our servers are encrypted using TLS 1.3 with 256-bit encryption.
  • Storage encryption: Sensitive data such as banking information and KYC documents is stored in encrypted format on our servers.
  • Access control: Only staff who require access to perform their duties may view sensitive data, and all access is logged in detail.
  • Continuous monitoring: Our systems are monitored 24/7 to detect any security threats or unauthorised access attempts.
  • Regular security audits: We conduct regular penetration testing and security audits to identify and address potential vulnerabilities.
  • Two-factor authentication (2FA): Members are encouraged to enable 2FA on their accounts for an additional layer of protection against unauthorised access.

06 Use of Cookies and Tracking Technologies

99spin uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login verification and session security. Cannot be disabled.
  • Preference cookies: Saves your preferences such as language and display theme for a better experience.
  • Analytical cookies: Collects anonymised usage data to help us understand how users interact with the platform and make improvements.
  • Security cookies: Helps us detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality.

07 Data Retention Period

99spin retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law.

  • Active account data is retained for the duration your account remains active and for the subsequent period required under anti-money laundering laws.
  • Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements.
  • Customer support communication logs are retained for 2 years from the date of the last interaction.
  • Closed account data is retained for the period required for audit and legal compliance purposes before being securely deleted.

08 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:

Access Rights

You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days of receiving your request.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction. You may also update certain information directly through your account panel.

Right to Erasure

You may request the deletion of your personal data in certain circumstances, subject to our record-keeping obligations under applicable law. Such requests will be reviewed within 30 days.

Right to Object to Processing

You have the right to object to the processing of your data for direct marketing purposes at any time. You may also unsubscribe from marketing communications via the unsubscribe link in any email.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service. We will provide data in CSV or JSON format upon request.

To exercise any of the above rights, please contact our privacy team by email at [email protected], stating the right you wish to exercise and sufficient identification information for us to process your request securely.

09 Children's Data Protection

99spin strictly prohibits registration and use of the platform by individuals under 18 years of age. We do not knowingly collect or process personal data of children.

If we discover that data belonging to a minor has been collected, the account in question will be closed immediately and all related data will be deleted. If you believe a child's data has been inadvertently collected by us, please contact us immediately.

10 Changes to This Privacy Policy

99spin reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or industry developments. You will be notified of any material changes through:

  • In-platform notification on 99spin the next time you log in.
  • Notification emails will be sent to your registered email address.
  • Update the "Last Updated" date at the top of this page.

Continued use of the platform after changes take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11 How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, the 99spin privacy team is here to help:

Live Chat
Available 24/7 via the chat icon on the platform. Average response time under 3 minutes.
Privacy Email
[email protected] — Response within 24 business hours.
FAQ Centre
Privacy FAQs are available at FAQ page us.
Related Terms
See Also Terms and Conditions our platform.

This Privacy Policy is governed by the laws of Malaysia, in particular the Personal Data Protection Act 2010. If you are dissatisfied with how we handle your privacy complaint, you have the right to refer the matter to the Malaysian Personal Data Protection Commissioner.


Your Data is Secure, Your Gaming Experience is Guaranteed

With bank-grade encryption and a transparent privacy policy, 99spin ensures you can play with peace of mind. Register today and join Malaysia's trusted gaming community.

99spin uses 256-bit SSL encryption to protect all your data and transactions. Your privacy has been our priority from day one.


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